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First-Time Manager Foundations

12 modules, 97 lessons. A management and leadership course.

Key points
  • Area: Management and leadership, level: Foundations
  • 12 modules and 97 lessons in total
  • Written for the UAE market, with UAE regulation and practice built in where the subject needs it

The modules

  1. The Shift From Doing To Leading8 lessons
  2. UAE Labour Law Essentials Every Team Leader Must Know8 lessons
  3. Setting Expectations, Objectives And KPIs9 lessons
  4. Delegation And Task Assignment8 lessons
  5. Running Effective One-To-Ones8 lessons
  6. Running Team Meetings And The Daily Sales Floor8 lessons
  7. Giving Feedback That Changes Behaviour8 lessons
  8. Early Performance Conversations Done Correctly8 lessons
  9. Handling Conduct, Absence And Everyday Discipline8 lessons
  10. Time, Priority And Attention Management For Leaders8 lessons
  11. Commission, Payroll, WPS And Getting Paid Right8 lessons
  12. Onboarding, Emiratisation And The Compliant Team8 lessons

For training

This page shows how the course is built. For training, see The Works Academy.

Counts correct as of 14 October 2026.